Shipping policy

Shipping Policy

Delivery within Cyprus

Online checkout delivery is currently available within the Republic of Cyprus.

Orders are delivered through ACS to an ACS pickup point. Customers may enter their preferred ACS pickup point in the order-notes field on the cart page.

If no pickup point is specified, the order will be sent to an appropriate ACS pickup point based on the delivery address provided at checkout. We may contact the customer if additional information is required.

Shipping Charges

The following shipping charges apply:

  • Orders from €0.00 to €79.99: €3.50

  • Orders of €80.00 or more: Free shipping

The applicable shipping charge is displayed at checkout before payment.

Order Processing

Orders are typically prepared and handed over to ACS within 1–2 business days after payment confirmation.

Orders placed during weekends or public holidays will be processed on the next business day.

If an order requires special handling or additional delivery arrangements, we will contact the customer before dispatch. No additional charge will be applied without the customer's prior agreement.

Delivery Time

The estimated ACS transit time is 1–2 business days after dispatch.

The total estimated delivery time is therefore approximately 2–4 business days from payment confirmation, excluding weekends and public holidays.

Delivery times are estimates and may occasionally be affected by courier delays. If we become aware of a significant delay, we will contact you.

Customer Information

Please provide an accurate name, delivery address, email address and telephone number at checkout.

If you notice an error after placing your order, please contact us as soon as possible.

Delivery details may not be changeable once an order has been dispatched.

Uncollected and Returned Parcels

Customers should collect their parcels within the timeframe communicated by ACS.

If a parcel is not collected and is returned to FiguresNMore, we will contact the customer to arrange the next steps.

A new delivery attempt may require payment of the applicable shipping charge.

Damaged, Missing or Incorrect Deliveries

If your parcel or its contents arrive damaged, incomplete or incorrect, please contact us as soon as possible with your order number.

Photographs of the parcel, packaging and affected products are helpful when available.

We will investigate the issue and provide an appropriate solution, such as a replacement, price reduction or refund, in accordance with your statutory consumer rights.

International Shipping

Automatic online checkout delivery is currently available only within the Republic of Cyprus.

For international shipping enquiries, please contact us before placing an order. Availability, shipping costs and delivery arrangements will be confirmed individually.

Contact

FiguresNMore

Email: figuresnmorecy@gmail.com
WhatsApp: +357 99 827005